FAQ’s

Find below some of our frequently asked moving and storage questions.

There are many factors that determine your moving time. The volume of your belongings (eg. a 1 bedroom unit v a 5 bedroom house), the access to your property, if there are stairs / lifts, where you are moving to and from and how prepared you are for your move. It is recommended that you book your move at least 2 weeks in advance of the moving date. So give us a call and we can chat through your unique situation.

• Any perishable food items, sauces or oils.
• Cleaning products and aerosols.
• Matches, firelighters.
• Pesticides, paints and thinners.
• Petrol, kerosene, methylated spirits.
• Weed killers and pool treatments.
• Jewellery or money.
• In addition to the dangerous goods listed above it is prohibited for us to transport explosives, firearms, ammunition and toxic materials.

Yes! We have a range of packing supplies available to purchase (either online or at our warehouse showroom). We stock port-a-robes, standard, book & crystal cartons, reams of packing paper and professional removalist tape. You can purchase second hand boxes from us at a discounted rate. Please call to discuss what you would like (so we can ensure we have stock on hand).

Yes! Our expert packers can pack for you and take the stress out of your move.

We offer both local and interstate insurance at an affordable rate that covers you for damages while in transit up to a value of $10.000. Please call for a personalised quote.

An invoice will be sent to you after your move. This can be paid online, by phone, or in person at our office. We accept credit card, cash, cheque or EFT.

Your items can be stored long term or short term in our 10m3 plywood modules, which are easy breathing and regulate the temperature inside, so your items stay in their original condition (no mildew or mould).

• Any perishable food items, sauces or oils.
• Cleaning products
• Aerosols
• Matches, firelighters
• Pesticides, paints and thinners
• Petrol, kerosene, methylated spirits
• Weed killers and pool treatments

An invoice is sent out monthly and you can make your payment online, by phone, or in person at our office. We accept credit card, cash, cheque or EFT.

If you would like access to any of your goods while in storage, please call us to book an appointment. A small fee may apply, please call us to discuss.

Our warehouse is equipped with the latest back to base security camera and alarm systems, 24 hour monitoring, CCTV, a re-enforced fence and motion detectors to ensure your things are safe and secure.

As an AFRA accredited member, we can offer you insurance for your goods, whilst stored in our warehouse. Please call for a quote.

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